What we collect
We collect information needed to process your request, such as name, contact details, itinerary context, and order references.
Payments and card data
Payments are processed by secure third-party providers. We do not request full card details in chat.
Communication channels
We may use WhatsApp and related communication tools to coordinate services and support. Please avoid sharing unnecessary sensitive data.
Retention period
We retain data only as needed for service delivery, support records, legal obligations, and dispute handling.
Your requests
You may request updates or deletion of eligible data by contacting us through our support channels.